Changes to this policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We'll post the revised policy on the Site and update the "Last updated" date above.

How we collect and use your information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. What we collect depends on how you interact with us. We may use your information to communicate with you, provide the Services, comply with legal obligations, enforce our terms, and protect the Services, our rights, and the rights of our users.

Information you give us directly

• Basic contact details including your name, address, phone number, and email.
• Order information including your name, billing and shipping address, payment confirmation, email, and phone number.
• Account information including your username, password, and security questions.
• Shopping information including items you view, add to your cart, or add to your wishlist.
• Customer support information including anything you share with us when you reach out.

Some features may require certain information to work. You can choose not to provide it, but that may prevent you from using those features.

Information we collect through cookies

We automatically collect certain usage data through cookies, pixels, and similar technologies, including device and browser information, network connection details, your IP address, and how you interact with the Site.

Information we get from third parties

We may also get information from vendors and service providers who work with us, such as Shopify, our payment processors, and analytics or advertising partners. Information we receive this way is treated in line with this Privacy Policy, though we aren't responsible for the accuracy of information provided by third parties or for their own policies.

How we use your information

• Providing products and services. Processing payments, fulfilling orders, sending order and account updates, managing returns and exchanges, and enabling reviews.
• Marketing and advertising. Sending promotional emails, texts, or mail, and showing you relevant ads on our Site and elsewhere.
• Security and fraud prevention. Detecting and investigating fraudulent or malicious activity. Keep your login details private, and contact us right away if you think your account's been compromised.
• Communicating with you. Customer support and improving our Services.

Cookies

Like most sites, we use cookies to power and improve the Site, remember your preferences, and understand how people use the Services. For details on the cookies tied to our Shopify store, see shopify.com/legal/cookies. Most browsers accept cookies by default, but you can adjust your browser settings to remove or block them. Doing so may affect how parts of the Site work.

How we disclose your information

We may share your personal information with vendors who perform services on our behalf (IT, payment processing, analytics, customer support, fulfillment), with business and marketing partners including Shopify, when you direct or consent to it, with our affiliates, or as required in a business transaction, legal process, or to protect our rights and users.

In the past 12 months, we've disclosed the following categories of information for the purposes above:

We do not use or disclose sensitive personal information to infer characteristics about you. We have "sold" and "shared" (as defined under applicable law) the following categories of information for advertising and marketing purposes:

User generated content

If you post a product review or other content publicly through the Services, that content is visible to anyone. We don't control who accesses it and can't guarantee others will respect your privacy or keep it secure.

Third party websites and links

Our Site may link to third-party sites we don't operate or control. We're not responsible for their privacy or security practices, so we'd encourage you to review their policies before sharing information with them.

Children's data

The Services aren't intended for children, and we don't knowingly collect personal information from them. If you're a parent or guardian and believe your child has provided us with personal information, contact us to request it be deleted. As of this policy's effective date, we don't have actual knowledge that we "share" or "sell" personal information belonging to anyone under 16.

Security and retention

No security measures are perfect, and we can't guarantee "perfect security," including for information in transit. Please avoid sending sensitive information through unsecure channels. How long we keep your information depends on factors like whether we need it to maintain your account, provide the Services, meet legal obligations, or resolve disputes.

Your rights and choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights aren't absolute and may not apply in every circumstance.

• Access / know. Request details on the personal information we hold and how we use and share it.
• Delete. Request that we delete personal information we maintain about you.
• Correct. Request that we fix inaccurate personal information.
• Portability. Request a copy of your information, or that we transfer it to a third party, in certain circumstances.
• Opt out of sale, sharing, or targeted advertising. Direct us not to "sell" or "share" your information, including via a Global Privacy Control signal where applicable.
• Limit sensitive information use. Ask us to limit use of sensitive personal information to what's necessary to provide the Services.
• Restrict processing. Ask us to stop or limit how we process your information.
• Withdraw consent. Where we rely on your consent, you can withdraw it at any time.
• Appeal. If we decline a request, you can appeal by replying directly to our denial.
• Manage communications. Opt out of promotional emails anytime using the unsubscribe link. You may still receive non-promotional emails about your account or orders.

You can exercise these rights by contacting us using the details below. We won't discriminate against you for doing so. We may need to verify your identity before responding, and you may designate an authorized agent to act on your behalf, subject to verification.

We use Shopify's ad services, including Shopify Audiences, to help personalize advertising. To restrict this use of your information, visit privacy.shopify.com/en.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. If you're not satisfied with our response, depending on where you live, you may have the right to appeal or to lodge a complaint with your local data protection authority.

International users

We may transfer, store, and process your personal information outside the country you live in, including the United States. If we transfer information out of Europe, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts, unless the destination country already provides an adequate level of protection.